Job Title: MPCA Officer
Status: Full Time
Location: Aden with travel to lahj as required-Lahj Governorate (Al Hawtah and Tuban)
During: 6 months
Staff: 1

ADO Overview

Abs Development Organization for Woman and Child (ADO) is a Yemeni, women-led, non-governmental organization established in 1996. ADO works to improve the well-being of women, children, youth, and vulnerable communities through humanitarian assistance, protection, empowerment, and sustainable development.
ADO implements multi-sectoral humanitarian, recovery, and development programs across all governorates of Yemen, covering Food Security and Agriculture, MPCA, Health, Nutrition, WASH, Education, Protection, Shelter/NFI, CCCM, Gender Equality and Inclusion, Livelihoods, Economic Empowerment, Climate Resilience, and Environmental Sustainability. ADO promotes locally led responses, community participation, and integrated Humanitarian–Development–Peace (HDP) Nexus approaches.
ADO is committed to humanitarian principles, accountability to affected populations, safeguarding, PSEA, gender equality, environmental responsibility, and program quality. ADO has been certified against the Core Humanitarian Standard (CHS) since 2026, with certification valid until May 2029.
Through its headquarters and field offices, including Aden and Sana’a, ADO collaborates with communities, government institutions, UN agencies, and national and international partners to deliver inclusive, needs-based interventions.
All personnel are expected to uphold ADO’s values, policies, and procedures; demonstrate professionalism, integrity, accountability, and teamwork; comply with safeguarding, PSEA, confidentiality, security, and health and safety requirements; and contribute to organizational and program objectives.

Vision: Together to achieve a better life for women, children, and youth.

Job objectives/ Scope    

Support the timely, safe, accountable and donor-compliant implementation of ADO's OCHA/YHF-funded Multi-Purpose Cash Assistance (MPCA) project in Al Hawtah and Tuban districts, Lahj Governorate. The MPCA Officer is responsible for day-to-day field implementation, community engagement, registration and verification, payment-cycle preparation, FSP coordination, documentation, monitoring follow-up and complaints referral, while applying protection, safeguarding, data-protection and accountability standards throughout the assistance cycle.

Reported to: MPCA Project Manager

Duties and Responsibilities

1. Activity Planning and Field Implementation

• Implement project activities in accordance with the approved proposal, detailed implementation plan, budget, donor requirements and ADO procedures.
• Prepare weekly field schedules, beneficiary-processing plans, payment-day arrangements and activity updates for review by the MPCA Project Manager.
• Maintain an up-to-date activity tracker and immediately report delays, access constraints, operational risks and required corrective actions.
• Conduct regular visits in Al Hawtah and Tuban and document implementation progress, field observations and follow-up actions.

2. Community Engagement, Targeting and Verification

• Coordinate community-level information sessions on project objectives, eligibility criteria, entitlements, timelines, required identification, zero-fee assistance and available complaints channels.
• Support transparent, needs-based and protection-sensitive registration, verification, vulnerability assessment, appeals and deduplication processes.
• Check beneficiary records for completeness and accuracy, document discrepancies, and submit verified cases through the approved review and authorization workflow.
• Ensure informed consent, confidentiality and safe handling of personal data during collection, transfer, use, storage and archiving.

3. MPCA Payment-Cycle and FSP Coordination

• Prepare payment-cycle readiness inputs, including verified beneficiary lists, participant contact checks, payment schedules, accessibility arrangements and unresolved-case tracking.
• Coordinate operational arrangements with the contracted financial service provider under the direction of the MPCA Project Manager and in coordination with Finance.
• Confirm that beneficiaries receive clear payment notifications and know the transfer amount, payment location, timing, identification requirements and complaints channels.
• Monitor payment points for accessibility, orderly flow, protection concerns, deductions, failed transactions and other exceptions, and escalate issues immediately.
• Follow up failed, delayed or rejected transactions and support payment reconciliation with complete supporting documentation while respecting segregation of duties.

4. Accountability, Protection and Inclusion

• Promote accessible and confidential feedback channels, receive routine feedback, record cases accurately and refer complaints according to ADO procedures.
• Immediately refer safeguarding, PSEA, fraud, protection and other sensitive cases through approved confidential pathways without conducting unauthorized investigations.
• Apply do-no-harm, conflict sensitivity, disability inclusion, gender and age considerations, and safe referral practices during all field activities.
• Ensure participants are treated respectfully and that no staff member, community representative or service provider requests fees, favors or unauthorized information.

5. Monitoring, Documentation and Reporting

• Coordinate with MEAL staff on baseline checks, distribution monitoring, post-distribution monitoring, spot checks, data-quality reviews and participant feedback.
• Maintain complete activity documentation, including attendance records, registration and verification records, referral logs, payment monitoring forms, issue trackers and supporting evidence.
• Provide accurate weekly and monthly progress information covering activities, caseload status, payments, complaints, risks, challenges and corrective actions.
• Support preparation of donor reports, CMWG/5W updates, lessons learned and project close-out documentation.

6. Coordination and Compliance

• Maintain constructive field coordination with local authorities, the Executive Unit for IDP Management, community representatives, service providers and relevant operational actors, as assigned.
• Coordinate daily with Programs, MEAL, Finance, Supply Chain, Protection, Security and Accountability colleagues to resolve implementation issues.
• Follow ADO policies, Code of Conduct, safeguarding and PSEA requirements, security procedures, anti-fraud controls and donor compliance requirements.
• Perform other related duties assigned by the MPCA Project Manager or Programs Manager within the scope of the position.

Supervision:    No direct supervisory responsibility. Provides task-level guidance to enumerators and temporary field staff when assigned.    

Career Path/ Career Cluster: Programs / Cash and Voucher Assistance

Experience and Qualifications    

Minimum Qualifications and Experience

• Bachelor's degree in Development Studies, Humanitarian Affairs, Social Sciences, Economics, Business Administration, Information Management or a related field.
• At least 2 years of relevant experience in humanitarian cash assistance, emergency response, field implementation or beneficiary management.
• Practical experience in community engagement, registration, verification, vulnerability assessment, payment monitoring, FSP follow-up and complaints referral.
• Experience using mobile data-collection tools such as KoboToolbox and handling beneficiary data securely.
• Experience coordinating with local authorities, community representatives, financial service providers and humanitarian partners in Yemen is preferred.
• Good written and spoken Arabic, with working English sufficient for project documentation and reporting.

Skills    

Core Competencies and Skills

• Understanding of the MPCA delivery cycle, beneficiary safeguarding and payment controls.
• Accurate registration, verification, documentation and data-quality checking.
• Community communication, facilitation and complaints-sensitive engagement.
• Protection mainstreaming, PSEA, confidentiality, inclusion and do-no-harm.
• Field problem-solving, risk identification and timely escalation.
• Ability to work under pressure, travel regularly within Lahj and coordinate across functions.
• Good command of Microsoft Word, Excel, Outlook and KoboToolbox or similar digital tools.

Announcement Date:  02/11/2026
Gender: Female /Male