Protection Assistant- Legal ( 2 )

Duty Station [Khokha -Yemen]

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.

About the Job:

Overall purpose of the role:

Under the supervision of the Legal Aid Team Leader, the Legal Aid Assistant is responsible for the delivery of timely, high-quality, and effective legal aid services, including legal information and awareness sessions, and support to access legal documentation, in DRC’s Community Centers and in mobile team in South Taiz and Hodeidah Governorates.

Responsibilities:  

Legal Services 

• Provide legal aid services in compliance with DRC SOPs and international guidelines and standards under the supervision of DRC Legal Aid Team Leader:
• Conduct legal awareness sessions for IDPs, returnees and host community members on civil documentation and other topics as agreed with the Legal Aid Team Leader in DRC community centers and in IDP sites;
• Undertake with the Legal Aid Officer individual sessions providing legal information and legal counseling as per the established work plan by the Legal Aid TL;
• Provide legal documentation services, including supporting access to IDs and birth certificates in coordination with CRA office in Aden;
• Fill the CRA official application forms for IDs and birth certificates, ensuring accuracy and in alignment with the CRA guidelines and relevant national laws;
• Support beneficiaries in collecting the necessary information and documents to obtain IDs and birth certificates, ensuring alignment with CRA eligibility criteria;
• Ensure clear communication with beneficiaries to inform them of potential courses of action and em powering them to pursue their chosen options;
• Conduct field visits to assess the legal protection needs and concerns of the target population, with attention to people with specific needs;
• Conduct field visits to identify local NGOs, charity associations, social centers, local institutions providing support to the local population to establish a mapping of existing services with the Legal Aid Officer; 
• Fill legal aid tracking sheet and forms, ensuring confidentiality, accuracy and timeliness under the supervision of the Legal Aid Team Leader;
• Remain up to date on legal procedure and policy developments, update guideline documents as needed;
• Identify individuals at risk and persons with specific needs and refer them to the necessary services after receiving informed consent and according to DRC criteria; 
• At all times safeguard the safety and respect of the individual, in addition to the confidentiality of his/her information and his/her right to access services without any discrimination.

Monitoring and Reporting

• Attend weekly meetings and send weekly updates to Legal Aid Team Leader to ensure adherence to standards of care and quality legal services;
• Produce and submit weekly reports and updated databases/tracking sheets to the Legal Aid Team Leader by ensuing adherence to data protection protocols;
• Maintain complete, accurate, and confidential case files to document client interactions and interventions using DRC tools, ensuring adherence to data protection protocols;
• Ensure that all the legal docs/forms are archived in the SP folders and in the locked cabinets, following DRC protocols for archiving documents;
• Support the data analysis of legal case data in a safe and ethical manner.

Coordination and representation

• Coordinate and maintain constructive relationships with municipalities, other local government institutions, local NGO partners, other international organizations, in coordination with the other team members;
• Collaborate with other DRC sectors and NGOs to ensure a coordinated and collaborative response to the provision of services and assistance for those benefiting from legal services;
• Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders, CBPNs, CRA, and service providers;
• Ensure up-to-date understandings of service providers operating in the area based on available service mappings and coordination with stakeholders.

Other

• Uphold DRC's mission, values, and principles of neutrality, do no harm, and non-discrimination; 
• Treat all partners and beneficiaries with dignity and respect;
• Maintain positive work relationship within the team;
• Sign and strictly abide to DRC Code of Conduct, PSEAH and Safeguarding policies, program requirements and operational policies at all times and report any concerns through the appropriate mechanism;
• Any other duties relating to the job as directed by the Legal Aid Team Leader.

About you

To be successful in this role you must have:

Experience and technical competencies:

• Relevant professional experience of two (2) years in the legal sector in protection related work;
• Previous experience providing legal services is a very strong advantage;
• Ability to maintain confidentiality, respect, non-discrimination, and safety of clients at all times;
• Strong understanding of basic counseling and Protection core concepts; previous training in these areas is strongly preferred;
• Ability to discuss sensitive issues with respect and empathy;
• Excellent interpersonal and problem-solving skills, creativity, and flexibility;
• Strong ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail;
• Flexibility in working overtime when needed;
• Willing to collaborate with and support people from different ethnic groups and different religions;
• Demonstrated interest in humanitarian work and supporting people affected by conflict;
• Previous experience in international organizations is a strong advantage.

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.   

• Collaborating: Involving relevant parties and encouraging feedback.   

• Taking the lead: Taking ownership and initiative while aiming for innovation.   

• Communicating: Listening and speaking effectively and honestly.   

• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Moreover, we also expect the following:

Required qualifications: 

Education:

• University degree in Law

Languages:

• Arabic - Fluent, reading and writing
• English – Highly desirable

Key stakeholders: 

• Community members
• Community Centre Facilitators
• I/NGOs and government services
• Civil Registration Authority (CRA)

We offer

DRC will offer the successful applicant a contract until December 2025, renewable dependent on both funding and performance. You must be available to start work as soon as possible, and be willing and able to work in Khokha City.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment. This position will be placed at Band (I- Non manager) and will be reporting to Protection Team leader.