Psychosocial Support Officer

• -Application Deadline: 4-Nov-2025
• -Job Posted on 28-Oct-2025
• -Country: YEMEN
• -Duty Station: Aden- Lahj Governorate
• -Duration of Assignment: 6 months
• -Contract Type: Full-time
• -Project: Promoting Social Inclusion and Change through Sport in Yemen

About us

We are Helpcode Italia ETS, an international development - cooperation, independent, humanitarian and non-profit organization created in 1998, with headquarters in Genova - Italy. Since then, it has implemented a number of development and emergency projects to improve lives conditions of children and communities where they live in Europe, Africa and Asia.

Job Objective:

To provide psychosocial support to affected individuals and contribute to improving their psychological and social well-being through individual and group counseling sessions, implementation of psychosocial activities, and ensuring proper case referral and follow-up.

Key Responsibilities:

• Assess psychosocial needs of target groups and provide individual and group counseling sessions.
• Conduct awareness and educational activities on mental health and positive coping mechanisms.
• Record and update case information in the designated database.
• Coordinate with service providers to ensure proper referrals and follow-up.
• Maintain strict confidentiality of data and ensure secure filing of records and reports.
• Collaborate with protection teams and local communities to identify and document psychosocial needs.
• Participate in community capacity-building and coordination meetings.
• Prepare accurate weekly and monthly activity reports, highlighting progress, challenges, and achievements.
• Support the evaluation of activities and contribute to improving service quality.
• Perform any other duties assigned by the management in line with the project’s objectives.

Qualifications and Experience:

• Bachelor’s degree in Psychology, Sociology, or a related field.
• Minimum of two (2) years of experience in psychosocial support, humanitarian, or social work.
• Good knowledge of protection principles and psychosocial support in emergency contexts.
• Strong communication, problem-solving, and teamwork skills.
• Ability to work under pressure and in multicultural environments.
• Commitment to humanitarian and professional values such as confidentiality, respect, and accountability.

Reporting Line:

Reports to: Project Manager / Protection Coordinator