Quality Management Officer Vacancy in NPA Yemen 

• Duty Station: South/Aden
• Start date: As Soon As Possible 
• Ref: QMO /2025
• Posted: 1 Oct 25
• Closing: 15 Oct. 25
• Line manager: Country Director

NPA is seeking a Quality Management Officer for the office in Aden, Yemen

Responsibilities.  

General responsibilities:

• Design and maintain the annual Quality Management (QM) Plan
• Carry out Quality Management Activities (QA, QC) IAW the QM Plan
• Work with CD and IM to develop and maintain a QM dashboard to monitor trends
• Follow up on corrective actions for non-conformities
• Conduct or assist TFM/OM with the conduct of operational investigations
• Attend YMACC or other external QM visits and be the focal point for YMACC QM team

Specific duties:

• Conduct site visits on task sites in Yemen (NTS/TS) and carry out QA activities
• Conduct QC activities on completed Hazardous Area by NPA operational assets
• Support CD/OM in preparing, updating and monitoring adherence to the QM plan
• Prepare and maintain written records of all Quality Management activities
• Manage and administer the selected QA/QC team members (if applicable)
• Consult the Operations Manager on any technical issues or advice needed 
• Keep the CD and Operations manager updated on plans, changes and current events
• Any other task or duty as assigned by the CD  

Other Duties :

• Monitor and assess the quality of training conducted, if required by the CD
• Support with instruction on training courses if requested by OM/approved by CD
• Be able to travel in or outside of Yemen for any operational workshops or training
• Support creation of dashboards/trackers for quality metrics monitoring

Required qualification
Education

• Have at least 3 years’ experience at a leadership level within mine action.
• Good computer skills essential and experience in MS Office applications.
• Proficient in written and verbal English.
• Valid Driving license with driving experience, manual and/or automatic vehicles.

Experience

• He/she must have experience as an NPA Team Leader or higher
• Sound understanding of Land Release and the Toolbox approach
• Sound understanding of IMAS, NMAS, and SOPs related to Quality Management

Desirable: 

• Minimum 1 year of relevant work experience in NGOs or similar environments.
• Experience in conducting conventional Minefield and BAC activities

Personal Competencies:

• Must be of high integrity, one standard for all NPA staff regarding non-conformities 
• Strong communication and interpersonal and leadership skills.  
• Systematic and organized in approach, with ability to work on own initiative including accuracy, consistency, attention to detail, and the ability to work under pressure.
• Ability to meet deadlines and work calmly under pressure with limited supervision.
• Ability to adapt to difficult and complex conditions 
• Excellent health