HR and Admin Officer – Sana’a Job Description

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.

Department: Support    
Contract Type:  Fixed Term (6 months contract) with possibility of renewal
Place of Work:  Sana’a, Yemen    
Working Hours: Full-time (40 hours per week)
Reports to:  Country Director     
Salary:  As per organisational remuneration 

About us

War Child, the specialist charity for children affected by conflict. For more than two decades we’ve delivering high-impact programmes that are rebuilding lives in 14 countries. We understand children’s needs, respect their rights, and put them at the centre of the solution - from reintegrating children formerly associated with armed groups and armed forces (CAAFAG) in the Central African Republic to reuniting children with their families in Afghanistan. We look forward to a world in which the lives of children are no longer torn apart by war. This is a vision that can only be realised through the collective actions of children themselves, communities and their leaders, organisations like War Child, governments and key decision makers. 

Our values

Bold

We use our passion and creativity to deliver high quality evidence-based work designed to maximise our beneficial impact for children in conflict.

Accountable to children

Children can rely on us to respond to their voices and to treat them with respect and dignity.

Transparent

We expect to be held to account by our supporters and beneficiaries and we respond with openness and honesty

Committed to each other

We support each other and our partners to achieve ambitious goals and to be the best we can be.  We are honest and open with each other, sharing our successes and confronting our challenges.

Job Description:

Your Position

You will implement the War Child UK HR Handbook in Yemen, including supporting the employee lifecycle from recruitment and selection process for new staff, performance management, discipline and grievance, employee wellbeing. You are responsible to ensure all basic HR tasks are completed to high standard, to enable our people to achieve War Child strategy. You will support in reviewing and updating HR policies and procedures as well as providing guidance to managers and employees, ensuring issues related to human resources are resolved in a timely and effective manner. 

Human Resource Support

• Implementation of HR Manual, annual plans, HR budget with support from Regional HR Advisor.
• Advise the Country Director and senior management on basic HR and change management matters with support from War Child contracted lawyer and the Regional HR Advisor.
• Contribute towards a positive and healthy workplace culture. 
• Support in the implementation of strategic global HR projects such as staff wellbeing, staff health and remuneration policies with the guidance from Regional HR. 
• Collaborate with the Regional HR to provide oversight for surveys, reporting analysis and recommendations for benefits and compensation related budget initiatives.
• Monitor equal opportunities, diversity and inclusion and give recommendations to the CD.
• Support the Country Director with HR and people related risks to the organization through best practice, employment law and mitigating actions. 
• Recommend and execute policies, procedures, rules, regulations for employees in compliance with WCUK internal rules and Yemen's Labor Law. 
• Keep updated national staff contracts, as per HR policies and procedures.
• Regularly update organizational chart and staff directory.
• Participate as an active member in the local HR INGO cluster.
• Perform regular field visits to monitor and supervise human resources matters.

Administration, processes & reporting

• Lead the national staff recruitment coordination process and ensure compliance with the Safer Recruitment guidelines. 
• Manage onboarding, induction for new starters (including briefings on Child safeguarding policy) and offboarding process.
• Preparation of monthly payroll in coordination with Finance.
• Ensure in coordination with the Finance department all the required documents by the Ministry of Finance and the Ministry of Economy are submitted on time.
• Create and maintain staff folders and HR Database, ensuring compliance with data protection policies.
• Advise on terms and conditions of employment.
• Plan, Coordinate, manage and oversight of all the administrative procedures and systems including handling of office petty cash, line management of office cleaner. 
• Support line managers in ensuring the timesheet, staff leave etc. are up to date, with the necessary approvals.
• Support line managers in general performance management processes.
• Provide support to Country Director with investigations as needed.
• Ensure translation of organizational policies into local language.

Capacity building of staff & local partners

• Build capacity of the admin/HR staff and of line managers in the country office on HR policies and processes through guidance and building strong working relationships. 
• Contribute to the designing and implementation of capacity building initiatives for WCUK staff and local partners as part of organizational development commitments 
• Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post.

 Job Requirements:

• Bachelor’s degree in HR or other related fields 
• At least 3 Years of experience in HR, with demonstrable knowledge and hands-on experience of best practice, policies and procedures.
• Experience in leading on HR administration of the employee life cycle, processing and informing employees on procedures and policy from recruitment to exit as well as preparing offers and contracts. 
• Demonstrable experience in improving HR processes for continuous strengthening of internal practices. 
• Experience in processing benefit information and payroll

Skills/Knowledge/Expertise

• A result oriented and problem-solving approach to work challenges
• Excellent communication and interpersonal skills to deal with a variety of internal and external stakeholders and the ability to build effective working relationships
• Accurate, systematic, with an eye for detail
• Able to work in a small, dynamic organization with limited resources
• Flexible and willing to support others
• Highly organized and a self-starter, with the ability to priorities tasks and deadlines
• Excellent spoken and written English 
• Good knowledge and ability to run HRIS and Microsoft Office suite

Competencies

• Effectively plan, organize and manage resources
• Good problem-solving skills.

Important note: 

• War Child UK is an equal opportunity employer.
• War Child UK does not charge a fee at any stage of the recruitment process.
• As this role is a national position, all candidates are required to be a Yemeni national.
• Only candidates who are short-listed will be contacted.

Your team

Country Director
You
Cleaner

Safeguarding

War Child is committed to humanitarian values, standards and norms and we expect the same from job applicants. War Child is especially committed to safeguarding the children and youth we support and doesn’t tolerate any form of abuse. Because we want to prevent and deter any actions that place children and youth at risk, conduct references are an important part of our recruitment procedure. As part of the selection process, War Child will request standardized references in accordance with the Inter-Agency Misconduct Disclosure Scheme and a recent Criminal Records statement.

Pre-employment checks

Employment with War Child will be subject to the following checks prior to your start date:

• receipt of 2 satisfactory references
• a police check and a Due Diligence Check