Senior Business Operations Associate(Budget and Finance ) This job has ended. You cannot apply anymore.

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Posted on 08 May, 2024
Closing on 22 May, 2024

Job Description

Senior Business Operations Associate(Budget and Finance ), Multiple Positions and Locations, CPCP - (2402422)  

  • Grade: G7
  • Contractual Arrangement: Fixed-term appointment
  • Contract Duration (Years, Months, Days): 1 year (Extendable, subject to availability of funds, satisfactory performance and continuing need for the position)
  • Job Posting: May 8, 2024, 9:07:39 AM
  • Closing Date: May 23, 2024, 12:59:00 AM
  • Primary Location: Yemen
  • Organization: World Health Organization and Other Entities
  • Schedule: Full-time  

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings. 


Under the supervision of the senior operation officer, the incumbent will lead and manage teams of support staff, delivering services and transactions as applicable in the relevant office in one or more of WHO’s specialized operational areas and sub-disciplines (such as finance, human resources, procurement and/or information technology management.


The incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office.•    Supervise the delivery of budget & finance services and transactions.

Team Management 

  • Guide and manage teams of focused specialized support staff administering the delivery of efficient and effective services and transactions
  • Quality assure work products and processes, ensuring compliance with respective procedures, guidelines, and policies.
  • Justify and escalate or approve procedural exceptions.
  • Facilitate the capture and sharing of best practices and ensure continuous learning by the team.
  • Introduce work process improvements for team performance


  • Provide technical advice to clients, staff and partners on matters relating to core service lines by briefing and interpret respective procedures, rules, and regulations.
  • Support consistency in approach and compliance with respective procedures, rules, and regulations.


  • Undertake delegated certifications and approvals under the applicable accountability framework.
  • Oversee the delivery of the respective processes and standard transactions, services, and work products to be aligned with business plans and adhering to rules, regulations, and procedures.
  • Identify improved service line processes and procedures to enable optimal client service, efficiency and effectiveness.
  • Conduct training in respective area of business operations support for clients and staff.
  • Represent the head of operations.
  • Perform other related responsibilities as assigned.



  • Teamwork
  • Respecting & promoting individual and cultural differences
  • Communication
  • Setting an example
  • Moving forward in a changing environment

Functional Knowledge and Skills

1- Knowledge of WHO rules, regulations, support procedures, practices, rules, and regulations in Financial support services

  • Management of a range of financial support services, including imprest accounts and payments, budget administration, financial monitoring, income and awards administration, and for preparation of financial reports and statements

2- In-depth knowledge of additional operational service areas with less complex rules and procedures, as required, such as: :

  • primary support for logistics and transportation administration, including warehouses, exemption documents, management of office vehicles, supervision of drivers and all related activities.
  • administration of the inventory of supplies and organizational assets.
  • travel administration, processing requests, visa issuances, flight and hotel bookings, travel claims and follow-up on travel-related issues

3-Team management and facilitation skills, including to brief and explain procedures to other members of staff.
4- Strong interpersonal skills.
5- Flexibility to adapt to competing priorities and work in a fast-paced environment.

Education Qualifications


Completion of secondary education. Training and certification in business administration, finance, accounting and/or technical courses in a field related to the work performed.  


First university degree in business administration, finance, accounting public administration or related fields.



A minimum of ten years of progressively responsible work experience relevant to the position including applying administrative and financial procedures through progressive work in finance and accounting activities


Experience in administrative support positions within WHO or another United Nations agency. Experience in Oracle-based systems or another enterprise resource planning system

Use of Language Skills

Excellent knowledge of English and Arabic.

Other Skills (e.g. IT)

Proficiency in computers and office software packages, handling of web-based management systems, Enterprise Resource Planning (ERP)  systems and Cloud Management Enterprise System such as Workday.


Remuneration comprises an annual base salary starting at USD 27,814 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test and/or an asynchronous video assessment may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
  • The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( are strongly encouraged to apply.
  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to
  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • For information on WHO's operations please visit:
  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  • Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at
  • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
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