Preliminary job information

• Job Title: HR OFFICER
• Country and Base of posting: YEMEN – SANA’A
• Reports hierarchically to: HR COORDINATOR
• Management: 1 Office Cleaner- 1 Guest House Cook & Cleaner
• CONTRACT DURATION: 6 MONTHS (RENEWABLE BASED ON BUDGET AVAILABILITY AND PERFORMANCE EVALUATION)
• ANNOUNCING DATE: SEPTEMBER 2ND, 2025
• ANNOUNCEMENT CLOSING DATE: SEPTEMBER 13TH, 2025
• WORK STARTING DATE: OCTOBER 1ST, 2025

General information on the mission

PU-AMI’s Context & strategy:

Première Urgence - Aide Médicale Internationale (PU-AMI) is an international, non-profit, non-political, and non-religious humanitarian organization which aims to provide rapid global response to the basic needs of populations affected by humanitarian crises to help them regain independence and dignity. PU-AMI provides assistance to more than 6 million people throughout 24 countries, with more than 2,500 staff worldwide.
PU-AMI adopts an integrated approach, to identify and understand the full array of the needs of the people affected by crises. This innovative approach is at the core of every PU-AMI-supported projects, to better target and prioritize actions, stabilize and improve the situation of the most vulnerable groups. It allows the teams to take all aspects of a problem into account, to come up with an efficient combination of solutions, which will have a powerful and long-lasting impact on the affected populations. In this respect, the organization runs worldwide around 190 projects a year, most of which are focused on Health, Nutrition, Food Security, Water, Sanitation and Hygiene, Psychosocial Support, Education and Protection activities. 
In Yemen, PU-AMI is supporting 18 health facilities (Health Centers, Health Units and Therapeutic Feeding Centers) in four Districts in Hodeidah (Al Mighlaf, As Sukhnah, Al Mansuriyah and Al Qanawis), three Districts in Raymah (Bilad At Ta’am, Al Jabin and Mazhar) and two Districts in Taizz (Al Mokha and Mawza). PU-AMI’s operations are managed by two field offices in Hodeidah and Mokha cities, both supported by the Sana’a coordination office. PU-AMI recently established a second coordination office in Aden. 
PU-AMI is participating actively in clusters and sub-clusters (health; nutrition ; food security and livelihoods; WaSH) and works closely with relevant government departments.

Overall objective

The Human Resources Officer manages key human resources functions, supports the effective implementation of HR policies, systems, and procedures in alignment with both organizational values and applicable labour laws. The role ensures efficient HR operations across recruitment, onboarding, employee relations, and performance management, with special responsibility for accurate HR data management, including payroll inputs, timesheet tracking, and digital systems such as HOMER platform.

Specific Goals and Related Activities

1. Recruitment and Onboarding

• Coordinate end-to-end recruitment: job postings, CV screening/longlisting, interview scheduling, reference checks, and offers submission.
• Prepare employment contracts and ensure all pre-employment documentation is completed.
• Deliver and track onboarding and orientation processes for new hires.

2. Employee Records and HR Information System Management (e.g., HOMER)

• Maintain and update employee records in HRIS systems, such as HOMER, including contracts, leaves, performance evaluations, and salary details.
• Ensure timely data entry and validation in the HR system for audit readiness and accurate reporting.
• Generate HR reports and dashboards from HOMER to support decision-making and compliance.
• Support training on Time Sheet for new users.

3. Timesheet and Attendance Management

• Collect, review, and verify staff monthly timesheets, ensuring alignment with attendance records and project allocations.
• Follow up with line managers and staff for timely and accurate submission of timesheets.
• Monitor leave balances and ensure accurate leave tracking in the system.
• Ensure alignment between timesheets and payroll processing data.
• Liaise with program and finance teams to ensure correct charging of time to donor codes.

4. Payroll and Benefits Administration

• Prepare monthly payroll inputs, including timesheet summaries, leave deductions, and allowances.
• Ensure benefits administration (social security, health insurance, etc.) is up to date and compliant.
• Coordinate with finance to reconcile any payroll discrepancies.

5. Policy and Compliance

• Ensure implementation of HR policies and procedures across the office.
• Monitor contract expiry and probation periods and advise managers accordingly.
• Support HR audits and compliance checks by ensuring all documentation and records are in place.

6. Employee Relations and Communication

• Act as a focal point for staff HR inquiries, including entitlements, leave, and complaints.
• Support in resolving workplace disputes and maintaining a healthy working environment.
• Ensure transparent communication of HR policies, processes, and changes.

7. Performance Management and Capacity Building

• Facilitate annual performance review cycles by tracking timelines and maintaining proper records.
• Organize internal training and capacity-building sessions in collaboration with management.

8. Staff Enrolment & Updates for Insurance

Enrol new staff in the insurance plan in a timely manner.

• Ensure accurate and regular updates to the insurance provider regarding staff changes (additions, removals, family coverage, etc.).
• Track and report delays or issues with claims processing.
• Serve as the primary point of contact for staff inquiries related to insurance coverage, benefits, and claim status.
• Provide regular orientations or refreshers on how to use the insurance service and communicate any updates from the provider.
• Maintain regular communication with the insurance company for issue resolution, clarification of benefits, and service improvement.
• Escalate unresolved claims or concerns to the appropriate focal person within the insurance company.

9. Filing:

• Set up the Filing system in the mission in respect to standard filling system.
• Ensure that all staff have personal folders complete and contain (contract, CV, Staff History, Job Application form, Leave forms, certificates, diploma and other required documents).
• Ensuring all parts of the recruitment process (interview grid, selection, long-list etc) are fully documented and filed accordingly.

Team Management

• Direct manager: HR Coordinator
• Indirect management: None
• Direct management: 1 Cook and Cleaner and 1 Cleaner 

Required Personal Competencies : 

• Strong interpersonal and communication skills
• High level of integrity, confidentiality, and  trustworthiness
• Attention to detail and organizational skills
• Ability to handle pressure and meet deadlines
• Flexibility and adaptability in a fast-paced environment
• Proactive, solution-oriented attitude
• Team spirit with the ability to work collaboratively and independently
• Empathy and ability to interact respectfully with staff of diverse backgrounds
• Strong sense of accountability and service-oriented mindset