Job Title: IT Operations Engineer
Deadline for applying: ‎ Nov 5, 2025

We are a leading company in the financial sector seeking a skilled IT Operations Engineer to join our technology team. This role is ideal for professionals who thrive in fast-paced environments, ensuring the stability, efficiency, and security of IT infrastructure. As an IT Operations Engineer, you will be responsible for monitoring, maintaining, and optimizing systems and applications that support critical business operations. You will collaborate with cross-functional teams to deliver reliable IT services, troubleshoot incidents, and implement process automation to improve overall performance.

Skills & Experience

1-     IT Systems & Virtualization Management

• Administer and maintain Microsoft Hyper-V and Proxmox VE environments.
• Deploy, configure, and monitor virtual machines and clusters for high availability.
• Manage Windows/Linux servers, storage, and virtualization platforms.
• Ensure system performance, backup, and disaster recovery readiness.

2-    IT Operations & Automation

• Implement and monitor IT operations tools to proactively identify and resolve issues.
• Automate system administration and maintenance tasks to reduce downtime.
• Oversee patch management, system upgrades, and scheduled jobs.
• Provide second-line support for escalated IT service desk incidents.

3-    Security & Compliance

• Enforce endpoint and server security policies, including antivirus and access control.
• Collaborate with cybersecurity teams to investigate and remediate incidents.
• Support compliance requirements (ISO 27001, NIST, PCI-DSS, financial regulations).
• Document and maintain IT operational procedures and change logs.

4-    Incident & Problem Management

• Respond rapidly to incidents and minimize downtime.
• Perform root cause analysis (RCA) and implement permanent fixes.
• Maintain up-to-date troubleshooting documentation and SOPs.

Education

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Professional certifications such as Microsoft Azure Administrator or Proxmox training certifications are preferred.

Experience

• 2-4 years of proven experience in IT operations, systems administration, or infrastructure support.
• Hands-on experience with Hyper-V and Proxmox virtualization platforms is required.
• Strong background with Windows/Linux servers, cloud environments, and IT monitoring tools.
• Experience in financial sector IT environments is an advantage.

Core Competencies

• Strong problem-solving and troubleshooting skills.
• Ability to manage mission-critical IT operations with minimal downtime.
• Excellent teamwork and cross-department collaboration.
• Strong communication and documentation abilities.
• Proactive, detail-oriented, and security-conscious mindset.

Language Requirements

• Proficiency in English (spoken and written) is required.
• Proficiency in Arabic (spoken and written) is required.

Why Join Us?

• Be part of one of the most respected companies in the financial industry, offering stability and career growth.
• Work on cutting-edge virtualization technologies (Hyper-V & Proxmox) in mission-critical environments.
• Access structured training programs and certifications to accelerate your career growth.
• Collaborate with experienced professionals across IT operations, networking, and security.
• Enjoy a competitive salary package with excellent benefits and advancement opportunities.
• Even if there is no immediate vacancy, we encourage candidates to apply as future opportunities may arise.