LABORATORY SUPERVISOR

Médecins Sans Frontières (MSF) is an international, independent, non-profit medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, pandemics, natural disasters, and exclusion from healthcare. MSF started working in Yemen since 1986 and have been present in the country continuously since 2007. Today, MSF works in 23 hospitals across the country, and provides support to more than 17 health facilities across 13 governorates, in line with our principles of independence, impartiality and neutrality. For more information, visit our Arabic website, www.msf-me.org

Médecins Sans Frontières Belgium in Yemen mission is looking for Yemeni nationals to recruit for the LABORATORY SUPERVISOR position:

Location: Mocha Project 
Contract Duration – 1 year, renewable.
Contract type: Fixed – Term 
Reporting to: MEDICAL ACTIVITY MANAGER

MAIN PURPOSE

Planning, organizing and carrying out laboratory activities and supervising the laboratory staff according to MSF protocols, security measures and hygiene standards, in order to support the MSF medical team in the diagnosis of patients’ diseases

Accountabilities

• Participating in the project planning and follow-up and reviewing the laboratory budget when necessary in order to support MSF’s medical activities. 
• Ensuring the compliance of MSF hygiene and safety protocols, both individually and collectively as well as informing staff of existing biological risks. 
• Performing laboratory tests and carrying out sample collection (serology, hematology, biochemistry, bacteriology, parasitology ...) in accordance with prescriptions as well as ensuring that quality control tests are carried out regularly. Informing the doctor of the results of the tests and keeping a record of the analysis with data from patients.
• Ensuring proper management (cleaning, maintenance, arranging) of all laboratory equipment and the adequate supply of needed equipment and material in order to prevent stock-outs. This includes being responsible for all required automatic instrument calibration, ensuring that no material is taken out of laboratories without prior authorization and carrying out a proper storage system and conditions, inventory, etc.  In cooperation with logistics department, ensuring that cold chain is properly maintained in Laboratory areas for both, samples and reagents. 
• In the absence of a Laboratory Manager, ensuring proper registration and needs of all lab related activities and implementing a correct use of the associated management tool (EpyTryp. Etc.) in order to have a proper recording of laboratory activities. Preparing and sending slides/samples for external quality control . 
• Supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, coaching, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required
• Ensuring  that all staff  using medical devices are qualified and trained. Ensuring  cleaning and minor maintenance tasks are performed  according to the protocols. Reporting any malfunction to the project biomedical service.
• Producing regular reports on the testing and on any issues / problems related to laboratory personnel and / or the material used.

MSF Section/Context Specific Accountabilities

• Work in close collaboration with the pharmacy team on making the monthly inventory on the Reagent and Laboratory material and share with the pharmacy for pharmacy related materials and Log/Biomed for the logistic one. 
• Monthly organization of the Blood Transfusion Committee with providing the understandable Monthly Activities Report concerning the Laboratory Activities, monitor the quality indicators and all documentation related to the blood transfusion process, when related to the lab team.
• In close collaboration with the logistic and medical department, coordinate the transportation of samples to an external lab and the results. 
• Support the staff under his/her direct supervision in management of his/her team including HR needs, prevention and resolution of conflicts, mentoring and coaching, team building. Fill the gap of Lab technician when necessary.
• Report to the direct supervisor any problem arising in the service, especially the loss / robbery / damage of medical equipment or medicines in order to implement the appropriate measures.
• Support the Outreach team by training the laboratory staff in Al-Mafraq PHC and Al-Khawkhah PHC according to MSF protocols, along with organizing regular visits to reinforce support for the laboratory team.
• Ensure the quality control in Mocha General Hospital lab and PHCClab (Mafraq and Khokha). 

Requirements 

Education: Essential degree as Laboratory Technician

Experience    

• Essential 2 years experience in a laboratory, preferably as a Lab Tech.
• Desirable in MSF or another NGO, desirable in a clinical laboratory

Languages:

• English and Arabic (Essential)

Knowledge    

Computer:

• - Proficiency in Word and Excel (intermediate level – able to use Excel formulas and perform simple data analysis)

Skills

• - Stress and priority management
• - Adherence to MSF principles
• - Flexibility
• - Teamwork and cooperation
• - Results and quality orientation
• - Attitude: attention to detail, service-oriented, clear, and effective communication