Preliminary Job Information

• Job Title: MHPSS CONSULTANT 
• Duty Station: Sana’a 
• Reports Directly to: HR Coordinator  
• Reports Technically to: MHPSS Manager
• Contract Duration: 3 months 
• Announcement Date:  22-10-2026 
• Deadline for Applications: 29-10-2026
• Contract Start Date: ASAP 

General Information about the Mission

PU-AMI’s Context & Strategy:

Première Urgence – Aide Médicale Internationale (PU-AMI) is an international, non-profit, non-political, and non-religious humanitarian organization which aims to provide rapid global response to the basic needs of populations affected by humanitarian crises to help them regain independence and dignity. PU-AMI provides assistance to more than 6 million people throughout 24 countries, with more than 2,500 staff worldwide. PU-AMI adopts an integrated approach, to identify and understand the full array of the needs of the people affected by crises. This innovative approach is at the core of every PU-AMI-supported project, to better target and prioritize actions, stabilize and improve the situation of the most vulnerable groups. It allows the teams to take all aspects of a problem into account, to come up with an efficient combination of solutions, which will have a powerful and long-lasting impact on the affected populations. In this respect, the organization runs worldwide around 190 projects a year, most of which are focused on Health, Nutrition, Food Security, Water, Sanitation and Hygiene, Psychosocial Support, Education and Protection activities. PU-AMI is participating actively in clusters and sub-clusters (health; nutrition; food security and livelihoods; WaSH) and works closely with relevant government departments.

Job Description

Overall objective

Under the direct supervision of the HR Coordinator and the technical supervision of the MHPSS Manager, the MHPSS Consultant will provide hotline and, when necessary, in-person psychosocial support to national staff in Yemen through a rotating/on-call schedule ensuring 24/7 hotline coverage.

DUTIES of the Service Provider: 

Case management:

• Open an individual case management file for each staff member seeking MHPSS support during their first visit or call, and use the file for follow-up consultations in accordance with MHPSS standard procedures.
• Support staff experiencing work-related distress, including stress related to current situation.
• Provide services exclusively to PU-AMI staff to ensure timely access to MHPSS support.
• Provide telephone or in-person counseling, active listening, and stress-management sessions for non-severe cases within the consultant’s scope of practice.
• Protect staff confidentiality; obtain informed consent for disclosures, except when required by law or needed to prevent imminent serious harm. Share only essential case information.
• Identify acute distress or safety risks, provide initial support, and promptly refer to specialists or emergency services. Involve the MHPSS Manager on a need-to-know basis.
• Provide psychological training for PU-AMI staff at the coordination office and all bases at management’s request, with support from the line manager.
• Provide key MHPSS messages through WhatsApp, ncluding practical self-care strategies and guidance to promote staff well-being.
• Submit weekly and monthly reports to the PU-AMI MHPSS Manager using PU-AMI reporting templates while respecting staff privacy and confidentiality.
• Securely store case files, consent, and referral records per PU-AMI MHPSS data standards.

REQUIRED SKILLS AND EXPERTISE 

Mandatory Requirements: 

• Educational Background: Bachelor’s degree in psychology, clinical psychology, social sciences, or a related field.
• Language Skills: English language skills are required; excellent spoken and written Arabic is essential.
• Work Experience: At least three years of experience working as a psychologist is required; experience in clinical psychology or related fields is an advantage.
• Computer Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook) is required. Experience with client information management software and other MHPSS tools is an advantage.

Other Skills: 

• Ability to work independently with limited supervision and under pressure. 
• Ability to adapt quickly to the organizational culture, work diligently, and meet deadlines.
• Ability to handle sensitive staff information with a strong understanding of confidentiality.
• Availability for on-call rotations and weekend or public holiday work, as specified in the consultancy contract.