Action Contre la Faim is an international humanitarian organization established in 1979 with the mission of saving lives by combating hunger through the prevention, detection, and treatment of malnutrition, particularly during and after emergency situations caused by conflict and natural disasters.

Action Contre la Faim provides coordinated responses in nearly 50 countries worldwide, including Yemen, across seven areas of expertise: Nutrition and Health, Water, Sanitation and Hygiene (WASH), Food Security and Livelihoods, Mental Health & Psychosocial Support, Advocacy, Climate, and Research.

ACF has been operational in Yemen since 2012 and currently operates in four bases: Aden, Hodeida, Al Khokha, and Sana’a. The country office implements activities centered on fours main sectors: Nutrition and Health, Water, Sanitation and Hygiene (WASH), Mental Health and Psychosocial Support (MHPSS), and Food Security and Livelihoods.

For more information please visit our website: https://www.actioncontrelafaim.org/en/missions/yemen/

• Job Title:  Program Quality Specialist  
• Location:  Aden
• Contract duration: 4 Months with possibility of extension.
• Basic monthly salary (taxable): 2303$ to 2753$ based on experience salary calculation (excluding other benefits offered by the organization)
• Line Manager: Program quality head of the department
• Technical Supervision: information management manager/ senior officers, officers

Objective of the Position 

To lead the design, optimization, and integration of robust Information Management (IM) systems, digital innovations, and data quality standards across the mission, while supporting the PQ Head of Department in strengthening overall Program Quality and MEAL functions.

Under the direct supervision of the Program quality head of the department and technical supervision: information management manager/ senior officers, officers  , Program Quality Specialist  will:

 Mission 1: Lead the Design, Development, and Management of Mission-Wide Information Management Systems, Databases, and Digital Innovations.

• Together with the PQ HoD and HQ/Regional Advisors, develop and roll out a context-specific Information Management Strategy aligned with ACF International protocols and global data standards.
• Lead the architecture, deployment, administration, and maintenance of centralized mission databases and platforms (specifically DHIS2, SQL databases, or equivalent enterprise systems) to serve as a single source of truth for all project/program data across sectors (Nutrition, Health, WASH, FSL).
• Spearhead digital innovation across the mission by digitizing paper-based workflows, designing complex XLSForms, and managing mobile data collection platforms (ODK, KoboToolbox) for routine monitoring, assessments, and surveys.
• Develop automated data pipelines and interactive Business Intelligence dashboards to track project indicators, output/outcome progress, and multi-sector trends in real time for decision-makers.
• Explore and pilot innovative technological solutions to enhance operational efficiency.

Mission 2: Ensure Data Quality Assurance , Data Protection, Knowledge Archiving, and Information Dissemination.

• Establish and enforce SOPs for DQA, including regular data audits, validation rules, logic checks, and field-level data verification visits in coordination with field PQ teams.
• Ensure strict compliance with ACF Data Protection, Data Privacy, and Responsible Data Management policies (e.g., GDPR/humanitarian data protection standards), ensuring secure storage, anonymization, and role-based access control for sensitive beneficiary data.
• Design and maintain a structured, centralized digital archiving and institutional memory system (aligned with ACF’s No Hunger Forum - NHF and SharePoint protocols) to ensure all project datasets, assessment raw data, tools, reports, and evaluations are properly cataloged and preserved.
• Lead advanced statistical and programmatic data analysis in coordination with Technical HoDs to highlight programmatic trends over time, cross-cutting themes, and indicator performance.
• Manage the timely dissemination of information products, infographics, situation reports, and analytical briefs to program teams, mission leadership, donors, and external clusters/working groups.

Mission 3: Support the PQ Head of Department in Strategy Development, Monitoring, and Evaluation (M&E) Systems.

• Support the PQ Head of Department in developing and implementing the mission’s overarching Program Quality strategy in coordination with Technical HoDs and mission leadership.
• Support PMs and field PQ Managers in developing and updating project PQ/M&E plans, ITTs, and logical frameworks, ensuring seamless alignment with the mission's centralized IM databases.
• Support field teams in the technical design, sampling, digital tool programming, and statistical analysis of project assessments and outcome measurements (Baselines, Endlines, PDMs, KAP surveys, SMART surveys).
• Support the PQ HoD in planning and managing internal and external evaluations, acting as the technical focal point for data provision, secondary data reviews, and verification.
• Build the capacity of PQ staff and program teams through structured training and on-the-job coaching on database management, DHIS2 data entry and analysis, advanced Excel, mobile data collection (ODK/Kobo), and DQA standards.

Mission 4: Promote a Data-Driven Learning Culture and Provide PQ/IM Technical Support to Operations.

• Promote a culture of data-driven learning and adaptive management by providing visual data insights and analytical packages for After Action Reviews, Reflective Learning workshops, and Project Review meetings.
• Consolidate lessons learned, evaluation recommendations, and best practices into accessible digital trackers to monitor management responses and institutionalize program quality improvements.
• Support the PQ HoD during project design and proposal development by defining clear indicator definitions, designing data flow architectures, and budgeting for IM, software licenses, hardware, and PQ activities.
• Together with the PQ HoD, manage, coordinate, and supervise the weekly planning and performance of PQ/IM staff at coordination and base levels, supporting recruitment, appraisals, and professional development.
• Support the PQ HoD in managing department support functions, including procurement requests for IT/IM equipment, budget follow-up, and HR planning.
• Represent the organization and PQ department in external Information Management Working Groups (IMWG), cluster meetings, consortiums, and ad-hoc technical forums as required.
• Perform any other tasks assigned by the supervisors.

Required Qualification, Skills and Professional Experience 

• Bachelor or Master’s Degree in Information Management, Computer Science, Data Science, Statistics, Social Sciences 

Technical skills:

• least 3-4 years of professional experience in Information Management (IM) and Program Quality/MEAL with INGOs.
• Proven experience in designing, deploying, and managing relational databases, centralized data platforms (especially DHIS2), and standardized data management and reporting systems for multi-million-dollar projects.
• Advanced proficiency in mobile data collection tools (ODK, KoboToolbox, CommCare), Business Intelligence & data visualization software (Power BI, Tableau), and GIS/mapping tools (ArcGIS, QGIS).
• Demonstrated experience in establishing Data Quality Assurance (DQA) protocols, responsible data protection standards, and digital archiving systems.
• Demonstrated experience in building and managing diverse and effective IM and PQ teams, as well as supporting broader MEAL functions (assessments, evaluations, accountability, and learning).
• Willingness to travel to project sites and support field bases when required.

Transversal skills:

• Strong analytical, statistical, and technical writing skills.
• English fluency

Managerial skills:

Proven experience in staff management

Safeguarding Commitments

• Action Contre La Faim has a zero tolerance to all forms of violations of Child and Adult Safeguarding and the Code of Conduct by staff. In the process of recruitment, selection and appointment ACF implements a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented.
• The employee is also required to remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills to promote strong safeguarding practices, and conduct duties in a manner consistent with the mission’s Safeguarding Policy.

Gender Equality Commitments  

• Foster an environment that supports values of women and men, and equal access to information;
• Provide a work environment where women and men must be evaluated and promoted based on their skills and performance;
• Respect beneficiaries’ women, men, children (boys and girls) regardless of gender, sex orientation, disability, religion. race, color, ancestry, national origin, age, or marital status;
• Value and respect all cultures. 

ACF offers equal opportunities, however priority given to qualified female and/or persons with a disability.