Action Contre la Faim is an international humanitarian organization established in 1979 with the mission of saving lives by combating hunger through the prevention, detection, and treatment of malnutrition, particularly during and after emergency situations caused by conflict and natural disasters.

Action Contre la Faim provides coordinated responses in nearly 50 countries worldwide, including Yemen, across seven areas of expertise: Nutrition and Health, Water, Sanitation and Hygiene (WASH), Food Security and Livelihoods, Mental Health & Psychosocial Support, Advocacy, Climate, and Research.

ACF has been operational in Yemen since 2012 and currently operates in four bases: Aden, Hodeida, Al Khokha, and Sana’a. The country office implements activities centered on fours main sectors: Nutrition and Health, Water, Sanitation and Hygiene (WASH), Mental Health and Psychosocial Support (MHPSS), and Food Security and Livelihoods.

For more information please visit our website: https://www.actioncontrelafaim.org/en/missions/yemen/

• Job Title:  Program(s) Manager, Mental Health and Psychosocial Support (PM MHPSS)
• Location:  Aden with field visits to Abyan, Lahj
• Contract duration: until 30 April 2027 with possibility of extension.
• Basic monthly salary (taxable): 2303$ to 2753$ based on experience salary calculation (excluding other benefits offered by the organization)
• Line Manager: Field Coordinator
• Technical/Support Manager: Head of Mental Health and Psychosocial Support Department or Deputy Head of Mental Health and Psychosocial Support Department/Expert as applicable

Objective of the Position 

Manage one or more MHPSS programs, ensuring quality, relevance and innovation, in accordance with ACF's MHPSS strategy, international standards and national policies

Under the direct supervision of the Field Coordinator and Head of Mental Health and Psychosocial Support Department or Deputy Head of Mental Health and Psychosocial Support Department/Expert , the Program(s) Manager, Mental Health and Psychosocial Support (PM MHPSS) will:
 
MISSION 1: CONTRIBUTE TO DEFINING ACTION AGAINST HUNGER'S MHPSS STRATEGIES AND POSITIONING FOR THE COUNTRY OFFICE

• Participate in developing the country office's MHPSS sectoral strategy, led by the HoD/DHoD, in line with Action Against Hunger's frameworks, strategies and policies
• Promote integrated and cross-cutting approaches in MHPSS within the program
• Propose an operational MHPSS strategy for their area of intervention and monitor it with their line and functional managers
• Contribute to the identification, proposal and implementation of research projects
• Identify the technical constraints related to project implementation and propose innovative technical solutions to address these constraints.

MISSION 2: COORDINATE AND SUPPORT THE IMPLEMENTATION OF THE MHPSS PROGRAM

• Participate in identifying humanitarian needs in MHPSS in conjunction with other ACF sectors and be proactive in proposing potential innovations
• Conduct rapid sectoral and multi-sectoral assessments.
• Contribute to MHPSS emergency preparedness and response plans and MHPSS needs and resource assessments.
• Participate in producing contextual analyses and MHPSS needs and resource assessments, in connection with other Action Against Hunger sectors and aligned with existing national strategies and policies
• Ensure the collection of surveillance, monitoring and evaluation data (APR and databases)
• Analyze databases and write analytical reports (beyond APRs) in conjunction with the MEAL teams and the functional manager to define beneficiary profiles, assess and understand needs, accurately measure impacts, etc.
• Guarantee data confidentiality
• Ensure the quality (including program implementation methodology) and accountability of the program
• Ensure the technical compliance of programs with national and international protocols and standards
• Participate in drafting new MHPSS intervention proposals for donors
• Promote and contribute to knowledge management and ensure the historical continuity of MHPSS within the program
• Organize and deliver training to the MHPSS teams of the program, ACF staff from other technical sectors conducting MHPSS activities, and partners
• Provide technical support and monitoring for activities implemented by partners
• Ensure coordination with Field Coordinators and Support Department Managers (HR, Finance & Logistics) for the implementation of the MHPSS program (recruitment, budget forecasting, supply, procurement, etc.)
• Draft activity reports for donors
• Ensure compliance with ACF's gender requirements; commit to and adhere to ACF's principles regarding gender, age, and diversity; support the implementation and promotion of gender, age, and diversity principles at all times during activities

MISSION 3: MANAGE AND SUPERVISE THE MHPSS TEAM FOR THE PROGRAM

• Organize the recruitment and integration of MHPSS team members
• Train team members and support their skills development (under the supervision of the HoD/DHoD)
• Advise and provide (under the supervision of the HoD/DHoD) technical and operational support to team members
• Organize and facilitate team meetings and one-to-one meetings
• Co-develop and monitor individual action plans for team members
• Manage the team's schedules and organization, and coordinate the distribution of work within the team.
• Evaluate the members of the MHPSS program team

MISSION 4: REPRESENT ACF AND PROMOTE ITS POSITIONING IN THE MHPSS SECTOR

• Represent ACF at meetings with health, social, educational authorities, agencies and local, regional, national bodies
• Contribute to the various action plans in MHPSS (cluster strategy, technical groups, national committees, etc.)
• Design and implement MHPSS technical advocacy activities
• Identify and promote local sector partnerships and monitor partnership agreements
• Promote ACF's strategy, positioning, and protocols in the MHPSS sector to local, institutional, and academic partners.
• Contribute to donor outreach and ensure technical exchanges and field visits
• Contribute to the development and maintenance of relationships with current and potential donors

Additional Responsibilities

• This job description is not intended to be all-inclusive, and the employee will also perform other related tasks as required and be responsible for reporting and communicating the progress and achievement of the specific assigned task;
• Maintenance of high technical standards;
• Conduct all duties in a professional manner in accordance with the mission’s Safeguarding Policy, Code of Conduct, Internal Rules and Regulations, mandate and charter of principles including the promotion of gender equality.
• The employee is also required to remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills to promote strong safeguarding practices, and conduct duties in a manner consistent with the mission’s Safeguarding Policy.

SKILLS & EXPERIENCE REQUIRED FOR THE POSITION

Education level (if relevant) and experience required:

Master's degree or Bachelor's degree in one of the following disciplines: psychology, mental health, public health, social sciences (profile to be defined with the MHPSS HoD, in consultation with the MHPSS RTA, according to the country office's MHPSS strategy), with 3 years of professional experience in international solidarity, including at least 1 year working on a humanitarian and/or development project in the MHPSS sector.

Technical skills:

• Manage MHPSS projects and funding
• Conduct MHPSS needs and resource assessments
• Design and implement psychological and psychosocial interventions
• Manage MHPSS information and reporting
• Use digital technologies
• Collaborate with other sectors
• Ensure advocacy and its link with policy
• Ensure access to and compliance with legal, professional and ethical rules in MHPSS

Cross-cutting skills:

POSITION-SPECIFIC:

• Organize one's work and manage priorities
• Be influential and persuasive
• Monitor a budget
• Manage service providers/partners
• Lead and coordinate service providers
• Negotiate
• Manage one or more projects
• Manage activities remotely
• Be responsive and able to switch quickly from one activity and/or topic to another
• Be persistent in one's work
• Use sound judgment to adapt procedures to the context without compromising their intent
• Maintain confidentiality in one's work

COMMON CORE (MHPSS JOB FAMILY):

• Communicate effectively both orally and in writing
• Listen actively, adapt one's communication style and build trust with counterparts
• Show tact, flexibility and skill in dealing with counterparts
• Design and deliver a training course
• Facilitate a meeting and a working group
• Identify, develop, maintain and mobilize a professional network
• Organize the capture of lessons learned and disseminate them
• Represent ACF
• Explain procedures and ensure they are followed
• Collaborate with other sectors
• Meet deadlines and handle tasks consistently
• Be rigorous in one's work
• Work autonomously and take initiative
• Classify and archive data
• Anticipate the needs, constraints and risks related to one's work
• Be creative and/or proactive

Managerial skills:

• Manage a team
• Bring people together around a common goal
• Define the best level of collective effectiveness with team members
• Prioritize simple solutions accessible to all, depending on the situation
• Make difficult decisions and stand by them with team members

Safeguarding Commitments

• Action Contre La Faim has a zero tolerance to all forms of violations of Child and Adult Safeguarding and the Code of Conduct by staff. In the process of recruitment, selection and appointment ACF implements a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented.
• The employee is also required to remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills to promote strong safeguarding practices, and conduct duties in a manner consistent with the mission’s Safeguarding Policy.

Gender Equality Commitments  

• Foster an environment that supports values of women and men, and equal access to information;
• Provide a work environment where women and men must be evaluated and promoted based on their skills and performance;
• Respect beneficiaries’ women, men, children (boys and girls) regardless of gender, sex orientation, disability, religion. race, color, ancestry, national origin, age, or marital status;
• Value and respect all cultures. 

ACF offers equal opportunities, however priority given to qualified female and/or persons with a disability.