Action Contre la Faim is an International Humanitarian Organization established in 1979 with the mission to save lives by combating hunger through prevention, detection and treatment of malnutrition, in particular during and after emergency situations caused by conflict and natural disasters. Action Contre la Faim provides coordinated responses in nearly 50 countries including Yemen globally within 7 field of expertise which includes Nutrition and Health, Water, Sanitation and Hygiene, Food Security, Mental Health Care Practices, Gender and Protection, Advocacy, Risk and Disaster Management and Research.
ACF has been operational in Yemen since 2012 and is operational in 4 bases (Aden, Hodeida, Al khokha and Sanaa). The mission implements its activities which are centred on 3 sectors, Nutrition and Health, Water, Sanitation and Hygiene (WASH), Mental Health and Psychosocial Support and Protection (MHPSS-P).

For more information please visit our website. https://www.actioncontrelafaim.org/en/missions/yemen/

• Job Title:  Psychosocial Worker 
• Location:  Abs, Washha and Hajja
• Contract duration: until 31st  December 2025 with possibility of extension.
• Basic monthly salary (taxable): 1041 $ to 1243 $ based on experience salary calculation (excluding other benefits offered by the organization)
• Hierarchical / Functional / supervisor/ line manager: MHPSS Program Manager

Objective of the position :  

To provide psychosocial and care practices services to vulnerable people and promotion of mental health, psychosocial support and care practices to communities.

Mission 1 : Promote MHPSS, and care practices among  targeted beneficiaries, stakeholders and communities

Responsibilities and Tasks:

• Participate in elaborating prevention key messages and IEC material, and adapting them according to the context and the need of the target population
• Conduct screening of vulnerable people for integration in support groups
• Organize, prepare and conduct psychoeducation sessions and awareness raising campaigns related to mental health, psychosocial, stigmatisation, care practices and/or social cohesion, according to ACF guidelines
• Identify, engage and support local partners, stakeholders, CBOs on promotion of mental health and related topics
• Favour exchange and participation among the beneficiaries of different age and gender groups
• Assess knowledge and skills gained before and after each session, using ACF recommended tools
• Provide psychosocial awareness session remotely if needed (in case of no access to the field)

Mission 2 : Contribute to build capacities on MHPSS, and care practices for community stakeholders, CBOs and volunteers

Responsibilities and Tasks:

• Prepare (with the deputy program manager ) and conduct trainings for health workers and community helpers/volunteers on identification of persons at risks and vulnerable groups, referral, PFA, PM+, psychosocial support, self-help strategies, basic helping skills, and care practices, life skills etc, according to ACF protocols and international standards
• Conduct regular technical support and supervision for trained health workers and helpers/volunteers
• Support local partners to deliver basic interventions et to monitor and evaluate their impact
• Provide training and support remotely if needed

Mission 3: Conduct counselling and group sessions on MHPSS and care practices with identified vulnerable people

Responsibilities and Tasks:

• Facilitate MHPSS, and care practices support group sessions with vulnerable children, adolescents, adults and persons with specific vulnerabilities (disabilities, pregnant and lactating women etc), in CBOs locals, in schools etc, using ACF protocols, guidelines and manuals, in order to alleviate psychological distress and psychosocial issues
• Conduct individual counselling sessions for those the most in need, in CBOs, schools or during home visits, according to the follow-up plan and ACF protocols and guidelines
• Assess knowledge and skills, well-being, resilience and coping mechanisms strategies progresses before and after sessions, using ACF tools
• Encourage participation and self-expression; motivate participants; create a safe, confidential and friendly environment for group and individual sessions
• Ensure referral of the most MHPSS severe cases to ACF psychologists and specialized services; ensure a follow-up of quality of care provided by the partner
• Provide remote support if necessary (in case of no access to the field)

Mission 4: Actively participate in all planned activities and in the program implementation in general

Responsibilities and Tasks:

• Participate actively to clinical and technical supervision conducted by the (Deputy) Program Manager; proposing monthly case studies
• Contribute to the MHPSS data management by entering the initial data from the field to be shared with the data entry unit for harmonization on an interval (Weekly, Monthly or bi-monthly).
• Contribute to the design of sectorial guidelines, protocols, SOPs and methodologies of work for tailored interventions
• As defined by the (deputy) project manager, contribute to any other project activity, including multi-sectorial integrated activities, needs assessments, mapping of actors and services, workshops, selection of beneficiaries, identification of vulnerable groups, planning of activities, etc.
• Permanently evaluate needs and gaps related to MHPSS, report challenges, suggest project’s improvements for implementation and propose new interventions
• Contribute to data collection, monitoring, evaluation and reporting on a daily, weekly and monthly bases, according to ACF tools and processes; Guarantee and ensure the confidentiality of beneficiaries information and of data collection at any time, and for any activity
• Understand and follow the logistic, financial, HR and security procedures enabling the project implementation
• Collaborate actively with other ACF departments
• Ensure adherence to ACF gender requirement; Commit and comply with ACF gender, age and diversity principles; Support the implementation and the promotion of gender, age and diversity principles at anytime during activities

Ensure adherence to ACF gender requirement; Commit and comply with ACF gender, age and diversity principles at anytime during activities; Support the implementation and the promotion of gender. 

Additional Responsibilities

• This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and responsible for reporting and communication of progress and achievement of the specific assigned task;
• Maintenance of high technical standards;
• Conduct all duties in a professional manner in accordance with the mission Safeguarding Policy, Code of Conduct, Internal Rules and Regulations, mandate and charter of principles including promotion of gender equality.
• The employee is also required to remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills to promote strong safeguarding practices, and conduct duties in a manner consistent with the mission Safeguarding Policy.

Required Qualification, Skills and Experience

Qualifications

• Diploma or Degree in Psychology; Social Sciences, Health, Education an asset 

Required Professional Experience

• Minimum 1 year of professional experience; Experience related to MHPSS, and/or Care Practices; Experience in humanitarian context, with vulnerable population, IDPs, refugees, in host-communities, camps, PHCs; Experience in counselling; Experience in case management and referral. Experience in training.

Required Technical Skills

• Excellent interpersonal skills and attitude; Knowledge and/or experience in two of these domains: child and adolescent development, community engagement and mobilization, understanding of mental health and psychosocial issues, facilitating groups and individuals, community approach, training, project management.

Required General Skills

• Excellent communication, listening and observation skills; Empathy, tolerance and flexibility; Sensitivity towards confidentiality issues; Capacity for team work and team spirit; Autonomy; Good organizational abilities; Good knowledge of local customs, norms and culture

Required Language Skills

• Fluent Arabic (both oral and written)
• English is an asset (both oral and written)

Safeguarding Commitments

Action Contre La Faim has a zero tolerance to all forms of violations of Child and Adult Safeguarding and the Code of Conduct by staff. In the process of recruitment, selection and appointment ACF implements a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented.

Gender Equality Commitments  

• Foster an environment that supports values of women and men, and equal access to information;
• Provide a work environment where women and men must be evaluated and promoted based on their skills and performance;
• Respect beneficiaries’ women, men, children (boys and girls) regardless of gender, sex orientation, disability, religion. race, color, ancestry, national origin, age, or marital status;
• Value and respect all cultures.