New

Referral Focal Point

MSF

Aden

Posted: 20 Oct, 26

Deadline: 27 Oct, 26

Job Description /الوصف الوظيفي

Médecins Sans Frontières (MSF), is an International Humanitarian Organization providing medical aid to populations in distress, victims of natural and man-made disasters and victims of armed conflict, regardless of race, religion and political believes. For more information, visit our Arabic website, www.msf-me.org 
 
Médecins Sans Frontières Belgium is looking for Yemeni nationals to recruit for the following position: 
 
REFERRAL FOCAL POINT 
 
Location: Aden project office  
Contract duration: six-month renewable 
Contract type: Fixed-Term Contract, full time contract 
Reporting to: Project Medical Coordinator/ Project Medical Coordinator Support
 
Main Purpose: 

Ensure the follow-up and management of patients (MSF-staff or beneficiary) in need of referral to a third level health facility, in accordance with the Mission's policy and referral criteria. 
 
Key of responsibilities:  

  • Ensuring that all referrals are approved according to the patient referral criteria established by the mission. 
  • Evaluate each referral proposal and validate according to agreed upon criteria.  
  • Ensuring the management of patients referred . 
  • Together and in coordination with the project team and the logistics department, organizing the movement of patients, guards and accompanying medical staff (when necessary).  
  • Referring/accompanying the patient to the most appropriate hospital, according to the patient's pathology and the competencies/specialties of each of the selected structures and according to the mission's referral policy, to ensure the best possible care. 
  • Ensuring regular monitoring of the patient's progress, with regular visits to the health facilities, participation in ward rounds of our patients, and discussions if necessary with the staff, making sure that the treatment is given and the diagnostic tests are performed within the established criteria; 
  • Ensuring that MSF patients do receive timely their treatment (are not being kept unnecessarily )not hang around in the chosen hospitals for no logical reason in order to avoid additional costs for MSF 
  • Informing the medical coordination in case of difficulties in management.  
  • Taking care of administrative issues related to referrals (completion of patient files, counter-referrals, per diem, invoice control, appointments, etc.).  
  • Ensuring the regular update of the referral table of each project, and send them on a weekly basis for a good follow-up of the evolution of referred patients. 
  • Ensuring that the counter-referral file is sent to the projects once the patient is discharged from the health facility.  
  • MSF focal point in the hospitals where the patients are referred, were the interlocutor with the nursing staff (nurses, doctors, surgeons) and administrative staff of the health structures involved. 
  • If necessary, supporting the department in other areas related to patient management (sending samples, tracking specific drugs with the Ministry of Health and others).  
  • According to the national staff health policy, following up on patients (MSF staff) referred to the selected hospitals. Evaluate/validate/schedule (in communication with medical coordination) needed services outside the framework agreement. 

MSF Section/Context Specific Accountabilities 

  • Facilitate the patient referral from MSF mobile clinics and supported PHCC to the referral hospitals of Aden and Lahj governorates 
  • Ensure the proper follow-up is done for the referral patients, timely reporting to supervisor or the line manager if there’s any issue arises 
  • Accompany patients in doing investigation which are not available in the referral hospital, if necessary
  • Maintain good communication with hospital staff to receive good collaboration for the referred patients 
  • Ensure the MOUs/Service Agreement of the hospitals are up to date and alert the Project Medical coordinator before expiry. 
  • Responsible for the administrative part related to referrals, such as documentation of invoices, providing food and transportation allowance, etc.
  • Reporting the monthly sitreps to the line manager and keeping the project updated on the patient's health situation.
  • Support the regular medical activities of the projects during outbreak/ Eprep responses.  

QUALIFICATIONS AND SKILL REQUIREMENT 
 
Education:            

  • Registered Nurse qualification or another relevant health-related specialization required. 
  • Course in tropical medicine desirable. 

Experience:  

  • Minimum of two years of experience in a similar position, preferably with MSF. 
  • Demonstrated experience collaborating with Ministry of Health institutions and health insur-ance    companies.                 

Languages:  

  • English (B1 independent user of mission working language) and Arabic. 

Knowledge:  Computer literacy. 

How to Apply /كيفية التقديم

Médecins sans Frontières – Aden Project

Application Information :

  • Candidates should submit their CV, Cover Letter, ID and copies of diplomas/certificates in English at the following email address: MSFOCB-Aden-Jobs@brussels.msf.org using “REFERRAL FOCAL POINT” as the email subject line.
  • All application documents must be attached directly to the email in PDF, DOC, or DOCX format. Links to documents, online storage platforms, or shared folders will not be accepted.
  • MSF strongly encourages women to apply.
  • Please note that applications with missing required documents will NOT BE CONSIDERED.
  • Only short-listed candidates will be contacted.
  • MSF welcomes applications from people with disabilities and is committed to an inclusive recruitment process.
  • MSF does not charge fees or accept any money during the entire recruitment process.
  • Selected candidate will undergo reference and security checks at the end of recruitment process.

Deadline for submitting applications is on 27 October 2026, 12:00 noon
 

Important Notes / ملاحظات هامة

Following the instructions on How to apply will always increase your chances of getting your application looked at.

إتباع تعليمات التقديم المذكورة في كل إعلان ستزيد من فرصة النظر لسيرتك الذاتية من قبل الجهة المعلنة

If you're applying by email, make sure you mention the job title in the "Subject" field of your message.

تذكر أن تكتب إسم الوظيفة و موقعها في عنوان البريد عندما يكون التقديم عبر الإيميل

Always tailor your CV and cover letter to match the job requirements to stand out from other applicants.

احرص دائمًا على تخصيص سيرتك الذاتية وخطاب التقديم لتتناسب مع متطلبات الوظيفة للتميز عن المتقدمين الآخرين

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Deadline: Oct 27, 2026
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