Warehouse Manager

Médecins Sans Frontières (MSF) is an international, independent, non-profit medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, pandemics, natural disasters, and exclusion from healthcare. MSF started working in Yemen since 1986 and have been present in the country continuously since 2007. Today, MSF works in 23 hospitals across the country, and provides support to more than 17 health facilities across 13 governorates, in line with our principles of independence, impartiality and neutrality. For more information, visit our Arabic website, www.msf-me.org

Médecins Sans Frontières Belgium in Yemen mission is looking for Yemeni nationals to recruit for the Warehouse Manager position:

Location: Coordination Office - Aden
Contract Duration – 1 year renewable 
Contract type: Fixed – Term 
Reporting to: Supply Chain Coordinator /Supply Chain Team Leader

MAIN PURPOSE

Defining, coordinating and monitoring all Warehouse and Stock Management activities in the mission according to MSF protocols, standards and procedures in order to ensure an optimal running of the mission.

Accountabilities

• In collaboration with the Supply Chain Team Leader defining the Warehouse and Stock Management activities and planning the annual budget in order to identify and optimize the response to the needs of the mission and the targeted population.
• Monitoring the implementation of the Warehouse and Stock Management activities, following up of the medical and logistics stocks, ensuring compliance with MSF standards, protocols and procedures, and reporting to the line manager on the development of the ongoing programmes. This can include the following:
• Ensuring all equipment and premises are adapted to the proper storage of goods in compliance with the customer's requirements and Good Distribution Practices.
• Ensuring that physical and administrative management of the products inside the warehouse are properly managed in conjunction with the owners of the stocks (SOPs, flow management, IS warehousing tool, inventories…).
• Ensuring the safety and the security for goods and people inside and outside the premises under his/her responsibility.
• Analyzing monthly/quarterly warehouse data, identifying problems, and proposing solutions to line manager, owners of stocks and pharmacist.
• In collaboration with the HR Coordinator, participating in the planning and implementation of  HR associated processes (recruitment, training, briefing/debriefing, evaluation, detection of potential, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required to correctly perform all supply activities pertaining to his area.
• Ensuring technical support for his area of activity and providing coaching to staff under his/her responsibility. Managing his team and elaborating their activities planning (Warehouse supervisor, storekeepers and log-helpers.)
• Participating in monthly reports according to guidelines.
• Performing delegated tasks according to his her speciality and as specified in his/her job description.

MSF Section/Context Specifics

• Manage day-to-day operations of the central warehouse in Aden, covering medical, logistical &  Eprep stock stocks in line with MSF procedures and quality standards.
• Ensure proper storage conditions, stock organization, labelling, zoning, and handling of all items, including cold chain and temperature-sensitive products.
• Oversee the use of Unifield to record and track all stock movements and ensure timely and accurate data entry for complete traceability.
• Work in close coordination with the Mission Pharmacist to monitor and report on overstock, sleeping stock, and short-expiry items; initiate actions to reduce wastage and support rational stock use.
• Actively contribute to order calculations and forecasting and ensure respect of the order chronogram for timely replenishment.
• Supervise warehouse staff (supervisors, storekeepers, daily workers), including task planning, performance monitoring, and on-the-job training to strengthen team capacity and ensure backup plan is implemented.
• Optimize human resources by minimizing the use of daily workers, ensuring efficient workload distribution and cost-effective staffing.
• Conduct regular physical inventories, partial inventories and audits; ensure discrepancies are investigated, documented, and corrected.
• Propose and implement improvements to warehouse layout, workflows, and processes to increase efficiency, reduce losses, and align with MSF best practices.
• Maintain compliance with safety, hygiene, and security protocols, and ensure proper maintenance of warehouse infrastructure and equipment.
• Prepare and submit regular reports on stock status, expiry monitoring, stock movements, and challenges to the line the manager (Supply coordinator/ STL)
• Support emergency preparedness and rapid response by maintaining and organizing emergency stocks and being ready to assist in supply-related emergencies.
• Perform any other related tasks assigned by the Supply Coordinator in line with the mission’s needs.

Requirements 

Education:

• Degree or diploma in Logistics, Supply Chain Management, Warehouse Management, Pharmaceutical or a related technical field.
• Relevant certifications in warehouse or inventory management (e.g., cold chain, pharmaceutical warehousing, Unifield) are an asset.

Experience:

• Minimum 3 years of experience in warehouse management, preferably in the humanitarian sector.
• Experience managing medical stock, including cold chain, short expiries, and emergency stock.

Skills & Competencies:

• Strong knowledge of warehouse best practices, including storage, FIFO/FEFO, stock rotation, labelling, inventory control, and reporting.
• Good understanding of pharmaceutical stock handling, including short expiries, cold chain management, and regulatory compliance.
• Proficient in stock management software, preferably Unifield, and MS Office, Excel is a must.
• Strong leadership and people management skills, with experience in organizing workloads and training teams.
• Ability to plan, prioritize, and work under pressure, especially in emergency or rapidly changing contexts.
• High level of accuracy and attention to detail in stock recording, documentation, and reporting.
• Strong problem-solving skills, with ability to identify and address warehouse-related challenges proactively.
• Good written and verbal communication skills in English.