Background NRC has been a key actor in the Education in Emergencies (EiE) sector in Yemen, with a well-established presence in Taiz governorate, primarily through formal education interventions. These efforts have focused on restoring access to safe and quality education for children affected by conflict and displacement, supporting school rehabilitation, teacher training, and psychosocial support. In response to the growing number of out-of-school children and adolescents who have missed years of schooling due to conflict, displacement, or poverty, NRC is introducing Non-Formal Education (NFE) programming for the first time in Taiz. The aim is to provide inclusive, flexible, and accelerated learning opportunities for children and youth who are unable to enroll or remain in formal schools. Through basic literacy and numeracy (BLN), remedial education, catch-up classes, and life skills, NRC seeks to address learning gaps and support pathways back to formal education or alternative opportunities. The Education Officer will play a central role in this first-phase implementation of NFE programming in Taiz. The position is responsible for overseeing the day-to-day delivery of NFE activities in the field, including planning, community engagement, learner identification, facilitator support, and learning assessments. The officer will also work closely with NRC’s MEAL team and consortium partners to ensure that programming is evidence-based, inclusive, and responsive to the specific needs of conflict-affected and out-of-school children. This role requires a hands-on, adaptable approach and strong coordination with both internal teams and external stakeholders to ensure the successful rollout of NFE in a new operational area.

Responsibilities

Roles and responsibilities

As a part of an Education Team, the role shares a collective responsibility to coordinate, undertake, monitor and deliver the activities outlined in the project’s documents as per NRC standards.

The Consortium Education officer in Taiz will be responsible for supporting NRC’s education interventions in the targeted schools in Taiz and support the consortium management in monitoring the consortium partners. The role focuses on implementing non-formal education program to help out-of-school children and children at-risk of dropping out progress academically and retain in the formal education classes, restoring and sustaining access to quality education for displaced and conflict-affected children by improving school environments, supporting school-level planning, and working closely with communities. Another key part of the role is to work closely with consortium partners to ensure harmonization and timely implementation of activities and up to the required standards 

Generic Responsibilities

1. Apply NRC’s standard operating procedures, technical tools, and accountability frameworks to all aspects of education programming to maintain quality, consistency, and compliance with organizational standards.
2. Plan and carry out assigned activities in line with the approved work plan, ensuring they meet technical standards, address the needs of affected communities, and are completed within set timelines and budgets.
3. Provide ongoing technical oversight and guidance to consortium partners, ensuring programmatic alignment, quality assurance, and consistent communication channels.
4. Regularly document field progress, beneficiary numbers, challenges, and successes in line with internal reporting schedules and donor requirements, ensuring information is clear, timely, and based on field evidence.
5. Keep proper records of project activities, including attendance sheets, training reports, meeting minutes, and distribution lists, in line with NRC’s document retention and compliance policies.
6. Identify and communicate opportunities to improve implementation methods, address emerging needs, or adjust approaches to better respond to local contexts and community feedback.
7. Ensure that NRC programming focuses on the most at-risk groups — including displaced children, girls, and children with disabilities — and look for new ways to reach those who may be excluded or underserved.
8. Maintain regular communication and strong relationships with consortium partners, education offices, school leadership, community groups, to foster ownership and improve coordination across stakeholders.
9. Compliance and adherence to NRC policies, guidance and procedures, (if a function role) and a specific responsibility for the functions policies and procedures 

Specific responsibilities:

• Lead the planning and implementation of NFE activities (remedial, BLN, catch-up, ALP) in NRC-targeted locations, ensuring quality and adherence to NRC standards.
• Coordinate with consortium partners to align implementation approaches, activity timelines, and quality benchmarks across all locations.
• Support identification, enrollment, and retention of out-of-school children and youth in NFE programs, both for NRC and in partner-managed locations.
• Conduct joint field monitoring visits with consortium partners to observe classes, check attendance, review lesson plans, and assess teaching quality.
• Provide coaching and technical support to NRC facilitators, and partners’ staff to deliver quality NFE programming.
• Facilitate regular coordination meetings with consortium partners to review progress, challenges, and solutions, and ensure harmonization of approaches.
• Administer and support pre-assessments, formative, and summative assessments across NRC and partner sites, ensuring results are analyzed and acted upon.
• Collaborate with MEAL and partner MEAL focal points to monitor learners’ academic progress and adapt programming accordingly.
• Consolidate partner activity reports and monitoring findings into a unified consortium-level report for submission to the Consortium Lead and donors.
• Track and follow up on partner performance against agreed workplans and budgets, providing feedback and recommendations for improvement.
• Coordinate procurement and distribution of learning materials for NRC-managed sites, and ensure timely partner procurement processes where relevant.
• Represent NRC and the consortium in relevant local education coordination meetings, workshops, and joint planning sessions.
• Ensure safeguarding, inclusion, and protection standards are met across both NRC and partner implementation sites.
• Coordinate logistics and procurement processes for NRC-managed activities, and support partners in ensuring timely procurement and delivery of teaching and learning materials in line with agreed standards and timelines.
• Any other tasks as delegated by the line managers.

Qualifications

Generic professional competencies

Skills & Knowledge

• The ability to take the initiative and work independently, innovatively and effectively with limited direct supervision.
• Ability to work within a team – supporting other departments is essential
• Substantial knowledge in NFE programs in operational and technical aspects.
• Ability to lead consortium partners’ teams to effectively and efficiently achieve progress.
• Excellent organizational and problem-solving skills with the ability to remain calm whilst dealing with conflicting priorities/work under pressure
• Good networking, negotiation and representation skills with the ability to influence and advocate
• Excellent interpersonal and communication skills (written and verbal English and Arabic skills) and the ability to write clear, concise reports. 
• Ability to work with others to develop vision into strategy and communicating and influencing this to a wider audience.
• Commitment to NRCs overall aims, policies and values with experience of promoting gender equity, diversity and the interests of marginalised people in all aspects of NRC’s work
• Ability to travel in Southern Governorates, working flexibly and willingness to learn

Experience

• At least 3 years of progressively responsible experience in Education in Emergencies (EiE), and Non-formal Education Programs
• A proven record of knowledge of design, and implementation of INEE projects 
• Familiar with Southern Yemen situation and geography 
• Able to work in highly in secure environment
• Team Player, flexible, hardworking and able to cope with short deadlines 
• Good documentation and report writing skills.

Formal Education

• B.SC/BE in Education, rural development protection or other related Social Sciences. 

Context related skills, knowledge and experience

Context/specific skills, knowledge and experience:

• Good knowledge and understanding of Education in Emergencies, Community Based Education, and Accelerated/ remedial Learning Program.
• Good knowledge of the fields and context in Taz and overall Yemen
• Good Knowledge of coordination mechanisms with education stakeholders and communities
• Experience working in IDP settings and/or in schools facing emergency-related interruptions and strong understanding of education challenges in Taiz, especially in areas affected by displacement or conflict.
• Familiarity with the coordination landscape in Taiz and ability to engage with multiple sectors.
• Strong interpersonal skills and ability to engage youth, parents, and school actors in challenging environments.
• Knowledge of how to make schools safer and more inclusive for children with disabilities.

Behavioural competencies

• Planning and delivering results
• Analysing
• Working with people 
• Communicating with impact and respect
• Handling insecure environments
• Coping with Change
• Managing performance and development 
•  Managing resources to optimise results
• Initiating Action and Change 
• Influencing

About Us

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. 

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. 

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. 

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to: 

• treat everyone with respect and dignity 
• contribute to building a safe environment for all 
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) 
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

About the Team

The Norwegian Refugee Council (NRC) Geneva leads NRC’s representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14’000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavors to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.

NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRC’s primary presence in Geneva.