Position Name (Title): MEAL Assistant    
Department: MEAL
Reporting to: Senior MEAL Assistant    
Unit: Management
No. of Direct Subordinates: N\A    
Version: N\A
Grade/Rank: 9    
Location(s): Yemen, Aden 

Position Reporting Lines:

• Senior MEAL Assistant
• MEAL Assistant

Main Job Purpose

To provide dedicated technical and operational support to the senior MEAL assistant in implementing and maintaining robust Monitoring, Evaluation, Accountability, and Learning (MEAL) systems for all projects. This includes supporting data collection, analysis, and reporting; managing the Beneficiary Complaints and Response Mechanism (BCRM); assisting in learning activities; and ensuring MEAL practices comply with donor requirements and organizational standards.

Accountabilities

To support the Senior MEAL Assistant at bases level in developing Monitoring and Evaluation activities

• Technical Support to the base in conducting assessments, baseline, end-line, KAP, PDM and other needed surveys.
• Support the bases, on the analysis and report writing of collected data for activities such as PDM, KAP, Baseline, End Line, etc.
• Assist in the preparation of evaluation reports for all projects, as required
• Translate collected data and forms, and ensure that all documents are written in good language .
• Ensure that the data collected and used tools are suitable for donor requirements (follow up of contractual indicators, method of calculation and collection, disaggregation as per donor requirements, identify strengths and weaknesses in existing data collection).
• Conduct an initial review of the monthly reports provided by bases and ensure that all these reports are aligned with the PMT (Project Monitoring Tool).
• Prepare the PMT files and the folders of field reports monthly to be shared with the bases. 
• Manage the database of findings from MEAL monitoring field visits and ensure its readiness for sharing on a quarterly basis.
• Follow up with the base MEAL teams on the collection and entering of checklists related to the findings from MEAL monitoring field visits into the database.

To manage the accountability activities

• Handle complaints received through the hotline number, SMS, WhatsApp, and complaint boxes. Register all complaints on a daily basis.
• Refer complaints based on Standard Operating Procedures (SOPs) and share feedback with beneficiaries.
• Ensure complaints are addressed, feedback is provided, and complaints are closed.
• Share the BCRM logs sheet for complaints on a monthly basis with the all the bases and coordination team. 
• Give technical support to the bases in implementing accountability activities
• Identify actions to improve participation and information of stakeholders
• Work in collaboration with the program teams on the design and improvement of accountability mechanisms
• Identify relevant entry points for the BCRM and ensure that accountability database is updated and maintained in a secure manner
• Create and ensure that accountability and learning databases are updated, written in a good English and maintained and generate various statistical reports shared with the coordination.

Support Senior MEAL Assistant in developing the learning activities

• Assist the Senior MEAL Assistant on building institutional knowledge on MEAL activities (drafting of MEAL SOP, dissemination, etc.)
• Support other departments in conducting learning exercise
• Contribute to the preparation of kick-off, kick-out and learning meetings per project and ensure capitalization of its content. 
• Update the learning database of the mission and assist the Senior MEAL Assistant in disseminating lessons learned.

Assist the Senior MEAL Assistant and MEAL team in conducting training and technical support on MEAL related issues.

• Ensure that new staff members are briefed on MEAL roles and responsibilities, providing them with a comprehensive understanding of MEAL processes and objectives. 
• Support the Senior MEAL Assistant in the deployment of the MEAL framework and guides across the mission, ensuring that all team members are familiar with and adhere to SOPs.
• Assist in organizing and conducting training sessions for MEAL team members and other relevant staff to enhance their skills in monitoring, evaluation, accountability, and learning.
• Provide ongoing technical support to the MEAL team and other departments, addressing any issues related to data collection, analysis, reporting, and the use of MEAL tools and methodologies.
• Help develop training materials, manuals, and guides that can be used for staff training and reference, ensuring that all materials are up-to-date and aligned with best practices.
• Carry out other tasks as required by Senior MEAL Assistant.

Work Environment

• Indoors : 60 % 
• Outdoors : 40 %  
• Working Days : 5 Working Days
• Days off : 2 Days Off
• Working Hours : 8:00 AM – 4:00 PM

Job Requirements

• Bachelor’s degree in IT, Social Sciences, Business Administration, Economics, or a related field.

Education

• Minimum of 3 years of proven experience in a MEAL within the humanitarian or international development sector.

Experience

• Experience in data management and analyzing .

 Computer Skills

• High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with data management software   

Languages

• Fluency in English and Arabic (spoken and written).